The City of Carrollton contracts with the City of Dallas for our community’s water supply. Dallas uses surface water from six sources: the Elm Fork of the Trinity River and Lakes Ray Roberts, Lewisville, Grapevine, Ray Hubbard and Tawakoni. The Trinity River Authority (TRA) handles the wastewater treatment services. For more information on city water billing/services (Utility Customer Service) call 972-466-3120. The Water Utilities Division of the Public Works Department can be contacted at 972-466-3425.
Electric power has been deregulated throughout most of the state of Texas. Because of the deregulation, Carrollton consumers have the choice to choose their own retail electric providers (REPs). The transmission and distribution infrastructure is owned by Oncor Electric Delivery. To find a REP visit www.powertochoose.org.
Natural gas is provided by Atmos Energy. Contact Customer Service for further information: 1-888-286-6700 or for Commercial and Industrial Customer Service: 1-877-460-7067 or to report a gas leak contact 1-866-322-8667 (866-ECAtmos) or 9-1-1.
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